Kathy Welsh

Kathy Welsh

GOSHEN – After Sapphire Nursing and Rehab has failed to respond to questions regarding staffing and nutrition at their facilities, Representative Sean Patrick Maloney (NY-18) and Assemblyman James Skoufis have directly asked the facility’s Director Audrey Lewin for answers.

Lawmakers Demand Answers from Sapphire Nursing Home

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In a letter dated Feb. 12, the lawmakers requested a response to questions from constituents, Sapphire employees, and the Times Herald-Record newspaper.

“I’m thrilled DOH is looking into this, but in the meantime, families shouldn’t have to wait for an investigation just to get answers on whether or not their folks are getting the care they need,” said Rep. Maloney. “We should have heard from Sapphire about this last month, and I still have concerned constituents reaching out to me – time’s up.”

“For the sake of residents and their families, I call on Sapphire to respond to our questions about the recent staffing cuts and what impact they may have on nutrition and the overall quality of care,” said Skoufis. “I’ve heard from many constituents who are concerned about the safety and well-being of their loved ones, and feel left in the dark by Sapphire. As the state Department of Health conducts its investigation, families need answers now to ensure that these seniors are receiving the top-notch care they deserve.”

Sapphire Nursing and Rehab, which operates facilities throughout the Hudson Valley, has reportedly laid off 54% of its nursing workforce over the past months. In January, Rep. Maloney and Assemblyman Skoufis sent a joint letter to New York State Department of Health (DOH) Commissioner Howard Zucker, requesting an investigation into the conditions at the facility.

The Department of Health has initiated an investigation, but Sapphire has still failed to respond to press inquiries or provide a statement on the state of affairs at the facility. Rep. Maloney and Assemblyman Skoufis have received complaints from family members of the Goshen facility’s residents that their loved ones are not receiving proper nutrition.

The full text of the letter is below and a digital copy is available here.

  1. My mother is at Fishkill Center for Rehabilitation & Nursing, which is owned & operated by Sapphire. There is not enough staff there as well. Residents/patients are left in soiled diapers for hours. Meal trays are delivered incomplete & cold. Some activities such as bingo have been cut out or offered less days. The facility is in desperate need of repair. The competent & caring staff they do have are overworked & getting frustrated, & there are staff members who are not trained properly or do not care or pay attention. This company needs to be brought to task & forced to improve conditions in the facilities they own & operate. It is inexcusable for these sick &/or elderly people to be treated so in humanely.

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